McRae Management Corporation was created in 1978, at
the beginning of the personal computer revolution, to address the on-demand technical support and project management
needs of computer dealers and their end-user clients.
It was clear, even then, that computer dealers &
end-users needed access to a reliable pool of experienced, professional computer
specialists to assist their regular staff with the complexities of computer
hardware, software and networks. Professionals who understood how to work with
dealers, VAR's, manufacturers, sales reps, software companies, programmers,
integrators, and network engineers without interfering with dealer/client
business relationships.
We understood how to become an asset to all parties involved, and so our computer dealer clients eventually included: Computerland, Entre Computers, MicroAge, Sun Computers, and others. The process was simple: we worked with the top sales associates and lead support managers of a successful, growing dealer as an on-demand technical support resource and reliable project manager/assistant. Some dealers had us bill them at contracted hourly rates for services rendered, while others wanted us to handle particularly complex & risky projects as 3rd parties in order to minimize risks to their franchises.
Either way, our meticulous attention to detail, including custom system documentation and routine "Management of Change" (MOC) reporting, meant that everyone with a need to know could find the information that they needed quickly & easily. Over the years, we have found that technical teamwork, professional documentation, change logging, defense in depth, IDS monitoring, on-going user training, and thorough disaster recovery planning are the keys to IT availability and quality of service in the SMB enterprise.
What are the benefits of dealing with McRae Management Corporation?
Computer Dealer Benefits:
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On-call emergency support assistance when you're tied up elsewhere. |
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Access to technical specialists as needed - not on your weekly payroll. |
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Additional service revenue streams you're not tapping into now. |
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Help with marketing state-of-the-art technologies that are very complex. |
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Expertise in vertical markets that you may not be selling to now. |
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You control your client base and get technical help as needed. |
End-User Benefits:
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Faster response from your dealer when you have serious problems. |
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Terrific on-site documentation and "Management of Change" paper trail. |
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Better PC/LAN/WAN security and intrusion attempt
monitoring to protect you and your organization from hackers.. |
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Access to seasoned, knowledgeable professionals when you need them. |
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All without jeopardizing your relationship with your favorite local dealer. |
Mission Statement:
"Our mission is to listen
carefully to our client's needs, observe the flow of vital
information throughout the enterprise, research the market for
the best-suited software solutions, assist with the implementation of the ideal
management information system for the dollars invested, and then
stand behind the quality of the choices made with on-going support services
& user training. We believe in collaboration, empowerment, innovation,
creative problem solving and disciplined management of change - and the infinite
possibilities of global connectivity."
~Alan J. McRae,
President
The state-of-the-art computer system, implemented with uncommon diligence, creative intelligence and patient attention to your changing business information needs. With over 25 years of on-site technical experience, you can be assured of the best computer support & technical teamwork available.
Technical Support for:
| Open Systems | Peachtree | QuickBooks |
| Microsoft Windows 95/98/NT/2000/XP | SCO UNIX | MS-Office Suite |
| Norton/Symantec | Vertical Software |
| AcerOPEN | ASUS | Compaq |
| Dell | Gateway | IBM |
| Hewlett-Packard | Linksys | Netgear |
| Okidata | Watchguard | White Box Systems |
Some of our Technology Partners:
Here are some of the technology partners that we work with to
engineer state-of-the-art Enterprise Management Systems:
| In New York | ||
| OSR Systems | Web authoring, Web programming, Web hosting services, Graphics Processing, MS-ACCESS/VB and Pick BASIC programming. |
845-796-3260 |
| Fred Lee Computer Associates |
Computer consulting and programming services in
the NJ, NY/LI and CT tri-state area.
FLCA also distributes its own propriety software business solutions for the insurance, healthcare and association/club industries in addition to the distribution of other industry solutions including Agency Assistant, Lytec and MediNotes. |
516-798-3986 |
| In North Carolina | ||
| Archive, Inc. | Image Scanning, Document Scanning, Graphics Processing, CD-ROM Archiving, and Fujitsu Scanners VAR. |
828-452-2549 |
| Communications and Supply Cellular, Inc. |
Sales, installation, and service of telecom and data networks, including voice, data, video and fiber optics. T-1, 56K, DSL and POTS. PBX and Key systems programming. | 828-646-9277 |
| RD Yantiss and Associates | SMB network design, installation, and support using Dell servers, workstations, and laptops. | 828-622-7503 |
| Partner Directory | Additional Technology Partners | |
Client History:
Click HERE for a list of some of our clients over our 25 year history.
Consultant Directory:
Click HERE for a
directory of our consultants and links to their on-line resumes.
"Great
people make great things happen."
~Alan
J. McRae
Contact Information:
McRae Management Corporation
| 32 Chancery Lane Waynesville, NC 28786 tel: 828-452-4029 fax: 828-452-4029 |
1 Hobart Court Dix Hills, NY 11746 tel: 631-499-2900 fax: 631-499-2900 |
